All orders placed before 5 pm Monday-Friday will be dispatched the same day using Royal Mail Tracked 24 or DHL Next Day Delivery Services. This includes our Free Shipping option when you spend over £40. Any order received after 5 pm on Friday will not be shipped until the next available working day, as shipping is not available over the weekend (Saturday and Sunday)
Shipping services are unavailable on a bank holiday/ national holiday, and any orders received during this time will be shipped on the first available working day.
Please be aware that delivery times may vary and guarantees are subject to change due to things out of our and our delivery partner’s control. Examples of these include but are not limited, to adverse weather conditions, local events, local and/or national strikes, national holidays, and global pandemics.
Royal Mail Tracked 24 – Monday to Friday – £4.99 – Aims to deliver your order within 1-2 working days.
Royal Mail Special Delivery – Monday to Thursday – £10.99 – Guaranteed delivery before 1 pm the following working day
Royal Mail Saturday Special – Friday Only- £11.99 – Order must be placed before 4 pm the Friday before. Guaranteed Saturday delivery before 1 pm.
DHL Next Day – Monday to Friday – £6.99 – Orders must be placed before 2 pm – Aims to deliver your order within 1-2 working days.
DHL Saturday Delivery – Friday Only – £12.99 – Order must be placed before 1 pm the Friday before. Guaranteed Saturday delivery before 1 pm.
International Orders: International orders are dispatched using either a Royal Mail “International Tracked Service” or DHL International Express unless you have paid for upgraded shipping or we feel it’s better to send the order with DHL Express service.
For further information regarding any of the above, please contact our customer support via phone or using our helpdesk.